Our limited warranty is that our wheels will be free from defects in material and workmanship for 36 months, and all of our other Karbon Speed-branded products for 12 months, from the date of purchase.
All other third party-branded products that we sell, such as tires, tubes, hubs and cassettes, are solely covered by the warranties extended by their respective manufacturers.
Our limited warranty does not extend beyond the first retail purchaser and is void if product labels or markings have been removed or altered. Please see our Terms of Purchase for details.
If one of our products isn't what you expected, you can return it to us within 30 days of the date of purchase, in its original packaging and in unused condition, and we'll exchange the product or refund your money.
Please note that this return policy applies only to our standard products and not to any custom products, such as wheels with hub or spoke upgrades or with custom lacing, which may not be returned. All sales of custom products are final.
Purchases of over $100 ship free to destinations within the continental USA. Expedited shipping and shipping outside of the continental USA is available for an additional fee. Purchases generally ship within 3-5 business days.